FREQUENTLY ASKED QUESTIONS
find what you need here
- Can I have multiple email addresses linked to my account?
- I am trying to place a new order, but I receive the message of "One or more line items does not meet quantity requirements set by Hanes AU"?
- I am trying to place a new order, but it is asking me to agree to the terms of service and privacy policy?
- I was able to download invoices in Brandsnet, can I do this in NuORDER?
- I was able to view statements and make payments in Brandsnet, can I do this in NuORDER?
- I can’t find my question on this page, and I still need help with placing an order?
- I am trying to place a new order, but it is asking for a PO number?
- Where is my order?
- Can I delete or replace a user for my account?
- I would like an order delivered to a different address, is this possible?